When clients are integrated as part of the onboarding process, services are delivered optimally from the get-go, and time-to-value is drastically reduced. The result? Satisfied clients that buy more services.
ONEiO employs a standardized process for supplying turnkey service integrations — freeing up providers so you can focus on developing and delivering better services.
End-to-end integration means connecting the teams, tools, and processes throughout the service supply chain. With this holistic approach, service providers gain a platform for customer-centric onboarding across service touchpoints, setting the stage for service delivery success.
IT service providers can reduce churn and improve margins by creating a better B2B customer onboarding experience through service integration.
With ONEiO, both the service provider and customer can continue using the tools and workflows they’re used to. Show that you respect your client’s company culture and don’t force them into using your tools and processes if they need your services. See how we employ this thinking at ONEiO.
Discover how scalable, repeatable, and turnkey integrations can help you manage your multi-vendor IT infrastructure more effectively. Our in-depth guide explores how the ONEiO approach to service integration connects with SIAM and ITIL best practices for vendor management. Download the guide and transform your multi-vendor management tactics.
By automating manual work, IT teams have more time to focus on improving service delivery, increasing process efficiency, and investing in agile practices.
ONEiO integrations aren’t only for vendor-to-customer or vendor-to-vendor connections — you can integrate internal tools and processes too.
A standardized integration process lets you expand services to new clients easily. New tools are added with ease and your service offering stays up to date.