Overall (4,6)
Ease of Use (4,2)
Customer Service (4,9)

Verified Reviewer

Information Technology and Services

“Our overall experience is that we have found the ONEiO to be very receptive to our needs and have provided the best service, despite time zone issues.”

April G.

ServiceNow Developer

“So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great! Overall, my experience with ONEiO has been pretty positive.”

Jennifer G.

Dynamics 365 Manager

“We needed a product to help us integrate our clients’ CRM systems’ into ours. ONEiO not only does this, but does it with an intuitive UI, fast set-up, speedy processing and stellar customer support.”

ONEiO Support Packages

ONEiO Support

We provide support in the channels most convenient to you

Expertice when you need it

Whenever the need arises, our team of integration experts is there to support you. We have industry-leading response times, making sure you are not left waiting for a solution to your problem.

Our customers are around the world and so are we. With our Platinum offering, you will gain access to support 24/7 all around the world.

Help Center

Access a library of tutorials, how-to guides and best practices when you need it on our help center. Our integration guides help you to set up integrations between systems end to end. LEARN MORE

Community Forums

Our forums are for any questions or feature requests you may have. Share your best practices or get help from other ONEiO users. READ MORE

ONEiO provides support in the channels most convenient to you
Marco Peetz
HEAD OF IT SYSTEM MANAGEMENT AT BAYER BUSINESS SERVICES

“We are absolutely impressed by the passionate support we get by ONEiO. This was basically more than outstanding, I do not have the words for it, how impressive it was. This is something unusual for a company and this is something we have not seen so far from other companies. Here’s a passionate team, delivering services at any time.”

Support Packages

SUPPORT PLANS
BASIC
SILVER
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PLATINUM
FEATURES
Help Center & Community
Email Ticket Support
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Live Assistance with Support Engineers (Virtual Meeting / Conf Call)
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Support Availability
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15 MINUTE ASSESSMENT CALL

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Customer stories

Learn how other world-class companies have used ONEiO.

Integration project

Read this first if you are preparing for an Integration Request for Proposal.

IT leaders handbook

Learn how IT leaders manage multiple service providers.
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