Breakfast & Learn:
What AI agents mean for your integration approach
Date: 17 September 2026
Time: 08:00-11:45
Location: Huudi Business Park, Huopalahdentie 24, 00350 Helsinki
You've trusted us with your integrations for years.
Something has changed since we set them up.
The pressures you already know haven't gone away. The business still wants to move faster than IT can connect things, and audit still asks harder questions every year.
But there's one wave coming in faster than anything before it: AI agents. And the implications run wider than most of us think.
Connecting one to a system is the easy part, and largely solved. What comes after is where it gets uncomfortable: who's watching what the agent does, who's accountable when it acts wrong, and who can show an auditor which agent touched what data, and when.
Almost nobody has good answers yet. That's why we'd rather work through it together than send you a whitepaper.
Juha will open with what's genuinely changed in the market, and why integration can't be treated the way it has been. Hanna Pursiainen from DNV Cyber will share her experiences on what it takes to run integrations as the backbone of daily operations combined with AI agents. And plenty of time to compare notes with peers sitting on the same questions.
Agenda
Who should attend
CIO, CTO, VP/Director of IT, Head of Digital or IT Operations
If you own the strategic calls
You'll get a clear-eyed view of what "AI-ready" integration actually requires, so you can evaluate your current setup against a real operational benchmark.
Head of Integration, Integration Architect/Manager, ITSM Lead,
Enterprise Architect, Platform Owner
If you carry the day-to-day operational load
You'll walk away with concrete practices from a peer organization already running integrations under agentic pressure, plus a room full of people wrestling with the same monitoring, escalation, and cost-predictability questions you are.
Bring both perspectives if you can, the conversations that matter most happen when strategy and operations are in the room together.
Tracks
Track 1: Say “yes” to every integration demand and break nothing
AI agents are entering production faster than most integration environments were built to handle. And the market has mostly moved with them. Buyers no longer want tools to build and manage themselves, they want the outcome owned for them.
But saying “yes” to every integration demand without breaking anything is now a question of governance and operations, not connectivity.
Juha Berghäll
CEO & Co-Founder of ONEiO
Juha Berghäll is an entrepreneur and IT service industry leader with more than 20 years of experience building businesses and challenging established ways of working. He is CEO and co-founder of ONEiO and Chair of itSMF Finland.
Juha speaks about entrepreneurship, the changing role of IT, and how technology and automation can make work more meaningful, not simply more efficient. He is a strong advocate for helping organisations focus on what they do best and for building a more ambitious, competitive European technology industry.
https://www.linkedin.com/in/jberghall/
Track 2: Integrations as the backbone
of business operations
Solid processes - and truly understanding them - are what make integrations sustainable as a business scales. Without that clarity, even AI can't help you. Why? Because you can't automate what you don't already understand.
Hear DNV Cyber's own journey - from the processes they started with, to what's been added along the way, including the complexity that came with bringing an outsourcing partner into the mix. That shift raised the bar for clear roles, responsibilities, and processes that really work.
Hanna Pursiainen
Head of Sec Ops Common Capabilities
IT professional with 25+ years of experience in service operations, transformation, business development, and technology. A customer-oriented leader inspired by people, she is passionate about developing teams, capabilities, and ways of working that turn technology and cyber security into effective, sustainable services.
https://www.linkedin.com/in/hannap1/
