ONEiO at Service North 2026
SIAM doesn't stop
at the operating model
In a SIAM environment, suppliers change. Systems change. Your integrations still have to work.
Join ONEiO at Service North to hear how a leading UK retailer connected its ITSM platform, internal teams and external providers through fully managed integrations, without adding more work in-house.
Monday, 2 November 2026
Manchester Conference Centre, UK
Let's talk in Manchester
Running integrations across multiple suppliers? Tell us what you're dealing with. We'll get in touch to arrange a conversation at Service North.
Featured speaking session
A Retail Giant's
Service Integration Journey
A SIAM operating model is one thing. Making every supplier and system work together is another.
One UK retailer. Multiple internal teams, platforms and network providers. Integrations that had to work across all of them. Join Juha Berghäll and Petra Heine-Brach for the real story of how the retailer progressed towards SIAM with integrations delivered as a fully managed service. What changed, how security and reliability were handled, and how the retailer scaled without adding to its in-house integration workload.
Monday, 2 November
10:45–11:30
Location
Track 1: Pendulum Suite
What you'll learn
Connect every supplier
How the retailer automated integrations across its ITSM platform, internal functions and external providers.
Keep integrations running
The operational choices behind security, resilience and reliability after go-live.
Scale without more work
How a managed service supported growing demands without adding to the in-house team's workload.
Meet the speakers
Juha Berghäll
Petra Heine-Brach
Let's connect
Let's talk about what's
keeping your team busy
Another supplier to connect. Another change to accommodate. Another integration your team is left to run. We know how quickly it adds up.
Meet Soroush Salmani and David Bullivant at Service North. Tell us what keeps breaking, where work is piling up, or what's slowing down your SIAM plans. We'll talk through what could change.
Meet ONEiO at Service North
More integrations.
Not more work for your team.
Your systems change. Your suppliers change. Your integrations still have to work. ONEiO runs the complete integration lifecycle as a managed service, so your team doesn't have to keep chasing what breaks.
You deliver your services. We keep the integrations running. Let's talk in Manchester.
