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A podcast by ONEiO
Who keeps it running?
The real work of running integration and IT operations, from the people who live it.
Real stories about what breaks, what it costs, and what teams have learned keeping systems running while everything around them keeps changing.
Integration operations
MSP
Integration
Ownership
Business demands
Architecture
Service management
Automation
IT operations
Service providers
System uptime
Complexity
Incidents
Resilience
Change
Platform owners
Enterprise IT
Platform teams
Operations
Vendors
Systems
Accountability
Reliability
Integration leaders
Latest episode
Jaro Tomik
Founder of Buvalo
Ex-Chief Technologists @ CDW
#001 Zero tickets isn't fewer tickets
Fewer IT tickets can mean nothing got better.
Jaro Tomik on why zero tickets was never about handling problems faster.
Running integration is never finished
Some integrations just connect two apps. Others hold an entire enterprise together, and when they break, everything does. This show is for the people who keep those alive. The operators, architects, and IT and platform teams inside service providers and large enterprises, working with systems that won't stay still and demands that never stop. What breaks, what it costs, what they'd do differently. A different guest every episode, all wrestling with the same hard problem.
Who's it for
The people who keep it running and get the blame when it doesn't. IT and integration leaders, platform owners, MSP and service-provider operators — the ones caught between what the business wants and what the systems can actually handle.
Who's it not for
Anyone treating integration as a one-time build to ship and forget — or looking for tactical how-tos and tool tutorials. This is about running it, not building it once.
Different guests.
The same hard problem.
Zero tickets isn't fewer tickets
with Jaro Tomik, Founder of Buvalo
Fewer IT tickets can mean nothing got better. Jaro Tomik on why zero tickets was never about handling problems faster.
Nobody wants another portal
with Paula Kivelä, Commercial Product Manager at Telia
Another interface still means more work for someone. Paula Kivelä on why the best integrations disappear into the business processes people already use.
Total control is an illusion
with Claire Agutter, Director at Scopism
Complex IT systems will fail. Claire Agutter on why understanding dependencies and preparing for failure matter more than expecting everything to stay under control.
Keeping it running isn't always the answer
with Roy Illsley, Chief Analyst at Omdia
Something can work and still be holding the business back. Roy Illsley on why keeping outdated systems alive isn't always the safest choice.
Uptime isn't the same as working
with Michael Manea, VP Global Business Services at All for One
Systems can be running while business processes are broken. Michael Manea on why monitoring needs to follow the entire chain, not just individual systems.
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