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The pattern we see

It wasn’t supposed to be like this.

It usually starts the same way. Low entry cost, quick setup, works fine for the first use case. Then complexity grows.

The consultant
bill arrives.

Exalate’s scripting engine requires specialist knowledge. The ‘secret language’ Exalate customers talk about. Most teams don’t have it, and weren’t told about it until it was too late. So they hire someone (typically around €1,000 per day) just to get it working.

It breaks. Nobody sees it coming.

A platform update. A field mapping change. Something stops syncing. Exalate runs on proprietary scripting logic that most teams can’t read or diagnose themselves. There’s no proactive monitoring. Just a problem that surfaces, code nobody fully understands, and another invoice to fix it.

Scaling becomes
its own project.

Exalate is built for developers, not the business. The technical team can extend it, in theory. But the people accountable for outcomes keep asking why those outcomes aren’t arriving. More systems, more custom requirements, more resource requests. The tool keeps growing. The results don’t.

Nobody owns
the outcome.

Exalate provides a platform. What happens on it, and what it costs, is your responsibility. Costs are unpredictable. Outcomes are unguaranteed. When things go wrong, there’s no accountability on the other side. Just a support ticket and a wait.

What you actually get

Machen Sie ITSM zu einem Geschäftsvorteil

Exalate
ONEiO
Who does the work
Your team, or a paid specialist
✓ ONEiO, end to end
Technical knowledge required
Moderate to high, scripting required for Exalate’s ‘secret coding’
✓ None
Real cost of ownership
Licence + ~€1,000/day consultant fees
✓ Predictable from day one
When platforms update
Risk of integration failure customer must fix
✓ ONEiO adapts. You don't notice.
Monitoring
Reactive, problems surface after the fact
✓ Continuous. Proactive. 24/7.
Data residency
Cannot guarantee where your data is processed or stored
✓ Full control. You choose where your data lives.
Scales beyond Jira
Limited in practice, Jira almost always required
✓ Any system. Any complexity.
Outcome guarantee
Tool availability only
✓ Outcomes guaranteed
Who owns your problem
You
✓ ONEiO
ONEiO quore

For the first time, I can actually see what my integrations are doing.
No guesswork. No waiting for something to break before I find out.

IT leader
global managed services provider

Own less. Deliver more.

What changes when you choose ONEiO

Get predictability.

With ONEiO, you’re not subscribing to a tool. You’re subscribing to an outcome. One predictable cost that covers everything - implementation, maintenance, monitoring, resolution. No consultant day rates. No surprise invoices. No mystery.

Get transparency.

ONEiO runs on transparent integration technology. No black-box logic, no code only a specialist can read. It works with your entire environment, whatever tools your team runs, whatever platforms your partners use. Cleaner integrations, full visibility, and a foundation that grows with your business.

Get outcomes.

With ONEiO, the integration is ours to run, and ours to be accountable for. Your technical team stops fielding integration problems. Your business team starts seeing the outcomes they were promised. Nothing breaks. That’s the guarantee.

Got to this point?
That’s when Exalate users talk to us.

Talk to an ONEiO expert about your environment. No secret code required. No consultant to hire. Just a clear answer on what we can take off your hands.

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