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Looking for a better way to integrate different enterprise IT systems? Look no further. We'll go through your top options and alternatives.

In my 15+ years working with IT system integrations I've come across many different ways to make data and processes flow smoothly. Let me share my shortilist of integration services and platforms that can make system integrations effortless.


Why use dedicated software for system integrations

Most companies start by building point-to-point data integrations. As the complexity of the enterprise data and IT landscape grows, the need for dedicated system integration software becomes greater. Why is that?

Your key IT services don't prioritize integrations

Often the most used tools by business don't prioritize integration as a key functionality. When you use ServiceNow, they want you to stay inside ServiceNow. This lack of focus can lead to significant difficulties when businesses attempt to integrate complex systems like ServiceNow and Jira.

It's costly to have your IT team maintain integration platforms

Using an integration platform without the right solutions or experience is like building a house from scratch every time. It's about having the right tools and expertise to ensure that your integrations can withstand any storm without constant oversight.

You need more real-time system integrations

There was a time when you could sync up system data once a day. The modern business environment demands more real-time data synchronization. This is crucial for maintaining accurate and up-to-date information across systems, which is a standard expectation in today’s digital landscape.

Benefits of system integration tools

The beauty of dedicated integration software lies in its reliability and scalability. These tools are built to handle the heavy lifting, ensuring that your data integration processes run smoothly around the clock.

Whether your business is experiencing a period of rapid growth or you're simply adding new applications to your tech stack, these solutions scale to meet your evolving needs without skipping a beat. Plus, they streamline operational efficiency by automating mundane, error-prone tasks, freeing up your team to focus on what they do best. Instead of bogging down your IT department with complex integration challenges, dedicated software acts as the silent powerhouse behind the scenes, making data work for you, not against you.

Here are some common benefits of using dedicated system integration solutions:

Keep systems and data aligned:
When you integrate your IT systems through an enterprise-level integration service you ensure reliable data flow.

Improve data security:
Integration tools employ robust security measures to protect sensitive information from breaches.

Scalability:
System integrations adapt to growing business needs, allowing you to seamlessly add new systems, processes or sources of data.

Control data access:
Get transparency and control over data flowing across systems, improving decision-making and responsiveness.

Improve operational efficiency:
System integration solutions automate routine tasks, reduce manual errors, and allows teams to focus on strategic activities.

ONEiO

ONEiO is a next-generation iPaaS solution that automates integration processes, offering a central hub for connecting disparate IT tools, teams and vendors, enabling end-to-end process flows and data exchange across an organization's entire IT ecosystem.

HQ:

Helsinki, Finland

ONEiO provides a cloud-based integration solution for businesses focused on managing and delivering digital services. Understanding the specific needs of these companies, ONEiO offers predictable subscription-based integrations, allowing businesses to budget and plan with greater accuracy without investing in integration technologies, resources, and development. This flexibility ensures that regardless of a company’s resources or expertise, ONEiO delivers a fitting solution and allows businesses to concentrate on their core offerings without the complexities of integration development and management.

Overall rating

Customer support rating

Capterra: 4.6
Capterra: 4.7

Pros:

  • Support for integrations with multiple parties and tools, with Out-of-the-box runtime intelligence.
  • Flexible and predictable subscription based pricing. Supports volume-based and fixed price integrations.
  • Domain experts in B2B and Ebonding, including pre-integrated vendors.

Cons:

  • Small partner network
  • API management capabilities
  • On-premise systems can be integrated using ONEiO. However, ONEiO cannot be deployed on premise.

Jitterbit

Jitterbit offers a versatile iPaaS focusing on APIs, EDI, and citizen development, with a model conducive to predictable costs.

HQ:

Alameda, California

Jitterbit Harmony iPaaS focuses on in API, EDI, and easing citizen development, backed by a predictive pricing model. It innovates based on customer feedback, though its service integrator ecosystem is not as extensive. Its roadmap aims to improve business automation and developer support, making it an attractive option for general iPaaS needs or EDI modernization.

Overall rating

Customer support rating

Capterra: 4.5
Capterra: 4.2

Pros:

  • Strong focus on EDI with significant templates.
  • Simple user interface
  • Customizable template marketplace for OEMs.

Cons:

  • Limited prebuilt connectors and templates.
  • Endpoint-based pricing model can be complex.
  • Lacks cloud support for connectors.

SnapLogic

SnapLogic's iPaaS emphasizes data integration with a focus on AI-driven automation, offering a blend of application and API management.

HQ:

San Mateo, California

SnapLogic, the Intelligent Integration Platform (IIP), focuses on data integration, leveraging AI to boost automation and productivity. It supports diverse integration needs through a user-friendly interface and a modular approach. While innovative, its B2B capabilities are modest, making it suited for organizations prioritizing low-code process automation and data integration.

Overall rating

Customer support rating

Capterra: 4.5
Capterra: 4.3

Pros:

  • Easy to use integration wizard
  • Transparent pricing and multi-cloud marketplace presence.
  • One of the first generative AI solutions in SnapGPT

Cons:

  • Limited B2B integration features.
  • Limited access permissions

Informatica

Informatica excels in data integration within its comprehensive Intelligent Data Management Cloud (IDMC) platform.

HQ:

Redwood City, California

Informatica focuses on amplifying data integration capabilities as part of its IDMC, offering a wide range of services for robust data management and integration strategies. It prioritizes data-centric integration with extensive features for governance, quality, and transformation, making it suitable for organizations emphasizing a unified data management approach. Informatica's global footprint and strong partner network support its comprehensive services, despite perceptions of complexity.

Overall rating

Customer support rating

Capterra: 4.2
Capterra: 4

Pros:

  • Broad industry solutions and cloud infrastructure options.
  • Strong platform security and operational reliability.
  • Depth in data integration and management capabilities.

Cons:

  • Pricing based on compute power can be complex and costly.
  • UX focuses primarily on data, less on guided integration.
  • Complex user interface

Celigo

Celigo is an iPaaS vendor focusing on automating back-office processes with a strong emphasis on AI and ease of use.

HQ:

Redwood City, California

Celigo offers integrator.io, targeting upper-midmarket and small enterprises for back-office automation. It blends ease of use with AI innovations for efficient process automation and integration. Celigo emphasizes customer success through dedicated support and a roadmap prioritizing B2B integration, improved developer experience, and AI efficiency. Ideal for empowering non-technical users while addressing complex integration scenarios.

Overall rating

Customer support rating

Capterra: 4.2
Capterra: 4

Pros:

  • AI for categorizing and resolving runtime errors.
  • Large library of business-oriented templates.
  • Strategic focus on empowering citizen integrators.

Cons:

  • Limited enterprise features for large-scale operations.
  • Operational data cannot export to external tools.
  • Complex user interface.

Mulesoft

Owned by Salesforce, Mulesoft leads in iPaaS with comprehensive integration, automation, and API management capabilities.

HQ:

San Francisco, California

Mulesoft offers the Anypoint Platform, integrating applications, automations, and APIs. It focuses on democratizing integration for teams and evolving into an automation fabric supported by AI. With strong partnerships, it's ideal for organizations seeking an API-led strategy.

Overall rating

Customer support rating

Capterra: 4.4
Capterra: 4.5

Pros:

  • API creation and integration capabilities.
  • Supports automation with a large template library and RPA access.
  • Wide capabilities in composite service integration.

Cons:

  • Pricing models can be complex.
  • Focused on Salesforce data ecosystem.
  • Has a ton of functionality but is not easy to use

Workato

Workato's iPaaS solution focuses on process automation and collaboration between IT and business through an intuitive, AI-assisted user experience.

HQ:

Mountain View, California

Workato offers a serverless integration platform emphasizing ease of use and democratized development. It accelerates business-IT collaboration with a user-friendly, AI-enhanced interface, encouraging adoption with in-product assistance and proactive customer engagement. The platform boasts a vast array of connectors, facilitating diverse integrations and automations. Despite a global presence, Workato's strategic emphasis on AI assistance and customer-centric innovations positions it as a formidable choice for organizations aiming to empower citizen developers and streamline business processes. Its approach to integration challenges not only simplifies the user experience but also promises to enhance operational efficiency and innovation across industries, making Workato an excellent choice for cloud-based business process automation and teams blending IT expertise with business insight.

Overall rating

Customer support rating

Capterra: 4.7
Capterra: 4.7

Pros:

  • Intuitive user experience with AI-driven process guidance.
  • Extensive library of connectors and templates.
  • Fine-grained access permissions.

Cons:

  • Pricing model can lead to cost escalations as new processes are added.
  • Absence of out-of-the-box support for EDI and B2B-specific features.
  • Reliance on Amazon AWS data centers.

TIBCO

TIBCO offers broad integration styles with a focus on data integration, though it has a less unified user experience.

HQ:

Santa Clara, California

TIBCO Cloud Integration includes a range of products for application, data, APIs, and automation. With a global presence and a focus on data integration, TIBCO is a fit for data-centric integration strategies and enterprises emphasizing developer self-service.

Overall rating

Customer support rating

Capterra: 4.6
Capterra: 4.3

Pros:

  • Flexible, volume-based pricing.
  • Diverse integration capabilities.
  • Supports a wide range of integration styles.

Cons:

  • Inconsistent user experience across products.
  • Some functionality is only self-hosted.
  • Less frequent feature updates.

SAP

SAP offers iPaaS functionality as part of its SAP Business Technology Platform, emphasizing integration within the SAP ecosystem.

HQ:

Walldorf, Germany

The SAP Integration Suite, part of the SAP Business Technology Platform, offers comprehensive integration capabilities. It focuses on SAP-centric ecosystems, aiming to unify business data and processes with a strong emphasis on AI. The suite's flexibility and extensive template library make it a robust option for businesses heavily invested in SAP products, offering a path towards digital transformation with a focus on modern application architecture.

Overall rating

Customer support rating

Capterra: 0
Capterra: 0

Pros:

  • Thousands of templates, primarily for SAP applications.
  • Global operational and support presence through SAP
  • Transparent pricing.

Cons:

  • Perceived primarily as an SAP-centric tool.
  • Business model leans heavily towards SAP applications.
  • Pricing not tailored to all market segments.

Webmethods

Software AG's Webmethods.io delivers iPaaS with a focus on democratized integration and a wide range of integration styles.

HQ:

Darmstadt, Germany

Webmethods.io by Software AG emphasizes business transformation through integration, offering a versatile platform that supports various integration styles. It's innovating with AI to enhance productivity and simplify the user experience. The commitment to a robust roadmap and customer-driven features makes it a compelling choice for B2B integration, citizen developers, and modernizing legacy systems. Software AG's focus on security and ease of use positions Webmethods.io as a strong contender in the iPaaS market.

Overall rating

Customer support rating

Capterra: 0
Capterra: 0

Pros:

  • Wide functional capabilities and platform versatility.
  • Large number of connectors and varied B2B offering.
  • Extensive testing and debugging tools.

Cons:

  • Lower customer satisfaction ratings.
  • Not suitable for more advanced integrations
  • Fewer hosting options than competitors.

How to select a system integration solution

For most businesses, Integration-as-a-Service works better than an integration platform that you need to manage. You should start by carefully assessing your business's current systems and the level of integration required.

Make sure to prioritize solutions that not only offer robust security features but also have the scalability to support your future growth. It's essential to ensure compatibility with your existing technology stack to avoid unnecessary complications. Focus on solutions that enhance operational efficiency through automation and provide real-time data access, as these features will significantly impact your decision-making process and responsiveness.

Pay close attention to the vendor's reputation, the quality of customer support, and the presence of a supportive community or ecosystem around the solution. Before making a final decision, consider running a trial or pilot program to gauge the solution's performance in your unique environment, ensuring it meets all your integration needs effectively.


Ready to integrate your systems effortlessly?

Our approach is to think beyond the general tools. We don't just offer hammers and nails; we provide a blueprint and the expertise to solve integration issues with precision.

Reach out when you're ready to try the obvious 1st choice for system integrations.

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Janne Kärkkäinen

Janne Kärkkäinen is the CPO and Co-founder at ONEiO – a cloud-native integration service provider. He mostly writes about integration solutions and iPaaS trends from a technical perspective.

7 min read
April 29, 2024

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About ONEiO

ONEiO is a cloud-native integration service provider. We are driving the industrial revolution in the enterprise integration space by removing all traditional integration challenges by automating integration delivery and production and providing integrations as a cloud-based, enterprise-grade, secure and always-on service with an affordable pay-per-use pricing model.

If you are looking for ways to keep your tools and people up to speed, contact us for a free 15-minute assessment to see how we can help you reach better integration outcomes. With a 100% success guarantee!

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