Modern businesses run on cloud applications. According to ONEiO's State of Integration Solutions research, the average enterprise organization uses over 100 SaaS apps, with large enterprises managing 250-500+ applications.

Connecting different cloud applications together has created an entire category of enterprise software. With over 900 integration platforms tracked by software comparison websites like G2 and Capterra, choosing the right solution requires careful evaluation.

This article examines the best-fit solutions for enterprise IT service management heading into 2026 based on serving hundreds of enterprise customers with their cloud integration needs.

What are cloud integration platforms?

A cloud integration platform is a service or software that connects different applications, APIs, data sources, and processes via cloud cloud computing. These platforms typically provide pre-built connectors, visual workflow builders, and management tools to move and synchronize data across systems in real time.

Cloud-based integration platforms eliminate manual and error-prone data integrations. When implemented effectively, they ensure information flows smoothly between SaaS apps, databases, and legacy IT systems.

Top 10 cloud integration platforms comparison

The table below summarizes key features, pricing models, and differentiators for the top 10 platforms serving ITSM and enterprise integration needs.

ONEiO

ONEiO is a next-generation Managed Integration Service Provider, delivering a cloud-based Integration Ops solution for IT and technology service providers. Unlike traditional system integrators, which rely on project-based custom integrations, ONEiO delivers and operates integrations as a service—eliminating bottlenecks, reducing costs, and accelerating time-to-value.

HQ: ‎

Helsinki, Finland

Powered by ONEAI®, automation, and deep domain expertise, ONEiO’s Integration Ops model adapts to existing operations and business models, allowing customers to determine the level of control they retain. ONEiO takes the complexity out of integrations and turns them into a business advantage—delivering on our promise as The Integration Success Company.

Overall rating

Customer support rating

Capterra: 4.6

Capterra: 4.7

Pros:

Support for integrations with multiple parties and tools, with Out-of-the-box runtime intelligence.
Flexible and predictable subscription based pricing. Supports volume-based and fixed price integrations.
Domain experts in B2B and Ebonding, including pre-integrated vendors.

Cons:

Smaller partner network
API management capabilities
On-premise systems can be integrated using ONEiO. However, ONEiO cannot be deployed on-premise.

SnapLogic

SnapLogic is a low-code integration platform that emphasizes fast development of data and application pipelines through a visual interface.

HQ: ‎

San Mateo, California

The SnapLogic Intelligent Integration Platform uses a drag-and-drop pipeline builder with over 600+ pre-built connectors called “Snaps.” It’s designed to support a range of integration needs – from traditional ETL-style data integration for analytics to real-time application integration and even API creation – all with minimal coding. It supports diverse integration needs through a user-friendly interface and a modular approach. While innovative, its B2B capabilities are modest, making it suited for organizations prioritizing low-code process automation and data integration.

Overall rating

Customer support rating

Capterra: 4.5

Capterra: 4.3

Pros:

Easy to use integration wizard
Transparent pricing and multi-cloud marketplace presence.
One of the first generative AI solutions in SnapGPT

Cons:

Limited B2B integration features.
Limited access permissions
Learning curve for advanced use & debugging

Celigo

Celigo is a modern iPaaS focused on streamlining SaaS integrations and business process automation, particularly for mid-market companies.

HQ: ‎

Redwood City, California

Celigo offers integrator.io, targeting upper-midmarket and small enterprises for back-office automation. It blends ease of use with AI innovations for efficient process automation and integration. Celigo emphasizes customer success through dedicated support and a roadmap prioritizing B2B integration, improved developer experience, and AI efficiency. Ideal for empowering non-technical users while addressing complex integration scenarios.

Overall rating

Customer support rating

Capterra: 4.6

Capterra: 4.3

Pros:

AI for categorizing and resolving runtime errors.
Large library of business-oriented templates.
Strategic focus on empowering citizen integrators.

Cons:

Limited enterprise features for large-scale operations.
Operational data cannot export to external tools.
Complex user interface.

TIBCO

TIBCO has a long legacy in enterprise integration, known for powering mission-critical systems with its high-performance middleware.

HQ: ‎

Santa Clara, California

TIBCO Cloud Integration includes a range of products for application, data, APIs, and automation. With a global presence and a focus on data integration, TIBCO is a fit for data-centric integration strategies and enterprises emphasizing developer self-service.

Overall rating

Customer support rating

Capterra: 4.3

Capterra: 4.4

Pros:

Flexible, volume-based pricing.
Diverse integration capabilities.
Supports a wide range of integration styles.

Cons:

Inconsistent user experience across products.
Some functionality is only self-hosted.
Less frequent feature updates.

IBM App Connect

IBM App Connect is an enterprise integration platform that enables businesses to connect applications, automate workflows, and synchronize data across hybrid cloud environments.

HQ: ‎

Armonk, New York

IBM App Connect leverages AI-driven automation and transformation capabilities to streamline integrations between applications and data sources. It supports hybrid cloud environments, allowing businesses to integrate legacy systems with modern cloud-based applications. The platform includes built-in API management, ensuring secure and scalable connectivity between services. Additionally, its event-driven architecture enables real-time data synchronization and automated workflows.

Overall rating

Customer support rating

Capterra: 5

Pros:

Good for hybrid cloud systems
Built-in API security

Cons:

It can be complex for beginners

Oracle Integration Cloud

Oracle Integration Cloud provides a comprehensive iPaaS solution for integrating Oracle and third-party applications with pre-built adapters and AI-driven automation.

HQ: ‎

Austin, Texas

Oracle Integration Cloud is a good option for businesses used to working within the Oracle ecosystem. It features AI-powered automation to streamline data workflows and enhance efficiency. The platform provides built-in security and governance controls, ensuring compliance with enterprise regulations. With a visual integration designer, businesses can create, monitor, and manage integrations with minimal coding effort.

Overall rating

Customer support rating

Capterra: 4.6

Capterra: 4.2

Pros:

Strong Oracle integration
Enterprise-grade security

Cons:

Less flexible with non-Oracle tools
Can become expensive at scale

SAP Integration Suite

SAP offers iPaaS functionality as part of its SAP Business Technology Platform, emphasizing integration within the SAP ecosystem.

HQ: ‎

Walldorf, Germany

The SAP Integration Suite, part of the SAP Business Technology Platform, offers comprehensive integration capabilities. It focuses on SAP-centric ecosystems, aiming to unify business data and processes with a strong emphasis on AI. The suite's flexibility and extensive template library make it a robust option for businesses heavily invested in SAP products, offering a path towards digital transformation with a focus on modern application architecture.

Overall rating

Customer support rating

Capterra: 4.3

Capterra: 4.2

Pros:

Thousands of templates, primarily for SAP applications.
Global operational and support presence through SAP.
Transparent pricing.

Cons:

Perceived primarily as an SAP-centric tool.
Business model leans heavily towards SAP applications.
Pricing is not tailored to all market segments.

Microsoft Azure Integration Services

Microsoft Azure Integration Services provides a suite of tools for connecting applications, automating workflows, and managing data across cloud and on-premises environments.

HQ: ‎

Seattle, Washington State

Azure Integration Services includes Azure Logic Apps for workflow automation, Azure API Management for secure API connectivity, and Azure Service Bus for message queuing. It is designed to integrate seamlessly with Microsoft products, making it a strong choice for businesses using the Azure ecosystem.

Overall rating

Customer support rating

Capterra: 4.6

Capterra: 4.2

Pros:

Deep integration with Microsoft products
Flexible hybrid and multi-cloud support
Scalable API and workflow automation tools

Cons:

Best suited for businesses already using Azure services

AWS Application Integration Services

AWS Application Integration Services provides a suite of tools for connecting applications, managing data flows, and automating workflows within the AWS ecosystem.

HQ: ‎

Seattle, Washington State

AWS Application Integration Services includes Amazon EventBridge for event-driven workflows, AWS Step Functions for process automation, and Amazon SNS/SQS for reliable messaging. The platform is designed for deep integration with AWS services, enabling businesses to build highly scalable and event-driven applications.

Overall rating

Customer support rating

Capterra: 4.5

Pros:

Deep integration with AWS services
Highly scalable and event-driven architecture
Reliable messaging and automation tools

Cons:

Best suited for AWS-centric environments
Costs increase with high event-processing workloads

Mulesoft

MuleSoft’s Anypoint Platform is a leading enterprise iPaaS known for its API-first approach to integration and its strong appeal to large IT organizations and system integrators (especially those in the Salesforce ecosystem, since MuleSoft is a Salesforce company).

HQ: ‎

San Francisco, California

Mulesoft offers the Anypoint Platform, integrating applications, automations, and APIs. It focuses on democratizing integration for teams and evolving into an automation fabric supported by AI. With strong partnerships, it's ideal for organizations seeking an API-led strategy.

Overall rating

Customer support rating

Capterra: 4.4

Capterra: 4.5

Pros:

API creation and integration capabilities.
Supports automation with a large template library and RPA access.
Wide capabilities in composite service integration.

Cons:

Pricing models can be complex.
Focused on Salesforce data ecosystem.
Has a ton of functionality but is not easy to use

Key selection criteria for cloud integrations

When evaluating cloud integration platforms, you should prioritize:

Connector availability: Does the platform readily connect to your current and planned systems? Check for pre-built ITSM tool connectors (ServiceNow, Jira, BMC Remedy, Zendesk).
Integration style: Determine whether you need batch data integration (ETL), real-time event integration, API integration, or B2B/EDI. Match platform strengths to requirements.
Ease of use vs. flexibility: Consider who builds and maintains integrations. Non-developer teams benefit from low-code interfaces or managed approaches. Skilled development teams may prefer fine control.
Scalability and performance: Evaluate data volumes and throughput requirements. Enterprise-focused platforms handle large volumes effectively.
Pricing model: Compare per-connector, per-transaction, or subscription pricing. Project 3-5 year costs as integration needs grow. Predictability versus pay-per-use represents a key trade-off.
Security and compliance: Ensure robust security (encryption, access controls) and relevant certifications (ISO27001, HIPAA, GDPR compliance). Integration often handles sensitive data.
Support level: Evaluate available support. Managed services include experts ensuring integrations work. Self-service platforms require strong internal capabilities or partner networks.

The shift from project-based integrations to Integration Ops

Most traditional cloud integration approaches treat connections as one-off projects. Teams gather requirements, custom-build integrations, deploy, and move on. When APIs change or new tools require integration, the cycle repeats.

Integration Ops transforms this model by treating integrations as ongoing operational services. Rather than project-based custom development, Integration Ops establishes a proactive integration layer within organizations.

How Integration Ops makes cloud integrations effortless

Integration Ops platforms like ONEiO deliver integrations faster through configuration rather than custom code. More importantly, they monitor and maintain integrations 24/7 through automated systems or service providers. When API versions change or new tools require integration, it becomes a service request rather than a months-long project.

For cloud integration management, Integration Ops eliminates the "integration bottleneck" that delays digital transformation initiatives. Enterprise businesses often need to integrate service tools internally and with external vendors or partners, requiring robust real-time capabilities without a maintenance burden.

Key advantages of Integration Ops for cloud integrations include:

Faster time-to-value: Integrations deploy in days rather than months, accelerating new tool adoption and vendor onboarding.
Reduced operational burden: Service providers or automated systems handle updates, mappings, and issue resolution continuously as part of subscriptions.
Higher reliability: Proactive monitoring and automated issue resolution reduce integration downtime that could impact SLAs.
Greater adaptability: Integration needs evolve with business changes. Integration Ops makes adding or modifying connections straightforward.
Freed IT capacity: Teams focus on strategic work rather than firefighting broken integrations or rebuilding connectors for new tools.

Bottom line on best-fit cloud integration platforms

Cloud integration platforms have become strategic capabilities for modern enterprise businesses. Whether choosing comprehensive iPaaS solutions like SnapLogic or Celigo, enterprise integration suites from Microsoft and SAP, or managed Integration Ops services like ONEiO, the right approach delivers efficiency gains, agility improvements, and service quality enhancements.

Integration success in 2026 requires matching platform capabilities to organizational needs, skill levels, and operational models. As integration complexity grows with SaaS proliferation, approaches that simplify connectivity while ensuring reliability become increasingly valuable.

Increasingly, enterprise businesses and integration service providers are moving towards an Integration Ops approach, where the complexities of cloud integrations are managed as a service. To explore how you can make the management of cloud integrations effortless, book a meeting with ONEiO today.

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Janne Kärkkäinen

Janne Kärkkäinen is the CPO and Co-founder at ONEiO – a cloud-native integration service provider. He mostly writes about integration solutions and iPaaS trends from a technical perspective.

10 min read

November 19, 2025

About ONEiO

ONEiO is a next-generation Managed Integration Service Provider, delivering Integration Ops as a Service for IT and technology service providers. Unlike traditional system integrators, we don’t just build integrations—we operate and automate them, eliminating bottlenecks, reducing costs, and accelerating time-to-value. Powered by ONEAI® and deep domain expertise, we ensure integrations scale with your business, so you can focus on delivering exceptional IT services.

If you are looking for ways to keep your tools and people up to speed, contact us to see how we can help you reach better integration outcomes.
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Platform	Pricing Model	Connectors	Ideal Use Case	Key Differentiator
ONEiO	Subscription (fixed or volume-based)	100+ pre-built connectors	Fully or Co-managed integrations for IT services	Managed Integration Ops service model
SnapLogic	Enterprise subscription (fixed-rate)	600+ pre-built "Snaps"	Large organizations needing fast data/app integration	AI-assisted pipeline builder speeds development 40-60%
Celigo	Tiered by endpoints (3-20+)	200+ connectors	Mid-market SaaS-heavy businesses	Pre-built Smart Connectors with AI error handling
TIBCO Cloud Integration	Custom enterprise licensing	Hundreds of connectors	Complex, high-volume enterprise integrations	Legacy middleware power with proven reliability
IBM App Connect	Subscription (~$200/month+)	100+ connectors	Large enterprises with hybrid cloud needs	Enterprise-grade AI with secure API management
Oracle Integration Cloud	Usage-based subscription	100+ adapters	Oracle ecosystem enterprises	Deep Oracle app integration with AI mapping
SAP Integration Suite	Tiered subscription	150+ connectors	SAP-centric organizations

Top 10 Cloud Integration Platforms for IT Service Management in 2026

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