“What is Boomi?” If you’re asking yourself this question, you’re probably on the lookout for an iPaaS solution. Dell Boomi is one of the leading integration platforms on the market but what exactly makes it stand out?
In this guide, we will take a look at why Boomi might be a perfect solution in your case, consider some of its limitations as well as take a look at some of the most popular alternatives.
What is Boomi?
Boomi is a cloud-based iPaaS provider that enables businesses to connect applications, data, and systems, both on-premises and in the cloud. Boomi simplifies complex integration processes and helps organizations streamline workflows, automate tasks, and improve data accuracy.
Founded in 2000 and acquired by Dell Technologies in 2010, Boomi has grown into a widely recognized player in the integration market, serving businesses of all sizes across various industries.

What is Boomi used for?
Boomi is used by thousands of companies worldwide to streamline their integration needs. Due to its high-security standards, it’s particularly beneficial for larger companies in highly regulated sectors, such as healthcare and public services.
Some of the most common Dell Boomi use cases are:
- Application integrations: Connect SaaS and on-premises applications like Salesforce, NetSuite, SAP, and Microsoft Dynamics.
- Data integrations: Synchronize data across multiple systems to ensure consistency and accuracy.
- B2B/EDI integrations: Facilitate secure data exchanges with trading partners using EDI standards
- ETL: Transforming data into a preferred format and moving it between various applications is the key feature of all iPaaS solutions. Just like its competitors, Boomi does a great job at extracting, transforming, and loading data.
- API management: Design, deploy, and manage APIs to enable seamless data sharing across applications.
- Workflow automation: Automate complex business processes and workflows to improve efficiency.

Boomi is especially popular among businesses looking to accelerate digital transformation and streamline operations.
What is Boomi AtomSphere?
Boomi AtomSphere is the core product of Boomi by Dell Technologies. The comprehensive iPaaS platform offers a suite of tools for various integration needs:
- Boomi Atoms
Boomi Atoms are essentially engines used to execute integration processes. Atoms can be deployed in the cloud or on-premises, which makes Boomi a perfect hybrid integration platform (HIP).
- Visual interface
AtomSphere offers a drag-and-drop visual interface that simplifies the design of integration workflows, making it accessible even to non-technical users.
- Pre-built connectors
Boomi provides a vast library of pre-built connectors for popular applications and data sources, speeding up the integration process.
- API management
AtomSphere allows users to build, manage, and monitor APIs, enabling businesses to create custom integrations and data-sharing solutions.
- Master data hub
As the name suggests, it’s a hub for managing your organization’s data. Boomi’s master data hub’s purpose is to manage and synchronize master data across systems, ensuring data consistency and accuracy.
- Flow
Flow is a low-code platform for building customer journeys and workflow applications, extending integration capabilities beyond data and applications.

Why is Boomi popular?
Boomi has become a popular choice among enterprise companies due to its flexibility, ease of use, and enterprise data security, which includes both standard and specialty certifications.
- Ease of use: The drag-and-drop interface and pre-built connectors make integration projects faster and simpler.
- Flexibility: Boomi supports various integration scenarios, including cloud-to-cloud, cloud-to-on-premises, and B2B integrations.
- Data security: Boomi customers have full control over the encryption/decryption process of their data with an external keystore. Dell Boomi’s certifications include ISO, SOC I/SOC II, CAIQ, FedRAMP/StateRAMP, HIPAA/HITECH, and more.
- Speed: With its visual interface and pre-built connectors, Boomi enables rapid deployment of integration projects.
- Community and support: Boomi offers a strong community and extensive documentation to help users get the most out of the platform.
Boomi’s pricing structure
Boomi offers a tiered pricing model based on features, number of connectors, and data volume. Currently, Boomi supports 5 different pricing plans: Base, Professional, Pro Plus, Enterprise, and Enterprise Plus.
According to past and existing customers the price is negotiable. The approximate cost for each connector (NetSuite, Salesforce, Workday etc.) is $5000/year.
Boomi limitations in IT service integration
Despite its solid offering, Boomi comes with a list of limitations that businesses must take into account before investing in the platform:
- Cost: Boomi can be expensive for businesses with extensive integration needs, especially as usage scales.
- Learning curve: While user-friendly, mastering complex integrations may require prior coding knowledge.
- Performance issues: Handling large data volumes or complex workflows can sometimes result in performance bottlenecks.
- Customization limits: Some unique integration scenarios may require custom scripting beyond the capabilities of pre-built connectors.
Top Boomi iPaaS alternatives
Unless you work in the healthcare sector or for a governmental agency, there’s no need to get stuck on Boomi as plenty of alternatives in self-service iPaaS tools, including:
- MuleSoft: Known for its API-led integration approach and robust feature set for complex enterprise integrations.
- Celigo: Focuses on simplifying integrations for cloud applications with an intuitive interface and pre-built connectors.
- Informatica: A comprehensive data integration and management platform for large-scale data workflows.
- Workato: An automation-driven iPaaS that allows users to build workflows and automate processes with minimal coding.
- Jitterbit: A flexible API integration platform for connecting SaaS, on-premises, and cloud applications.
- SnapLogic: Provides AI-driven automation and a visual interface for fast and efficient data and application integrations.
ONEiO as a Managed Integration Service Alternative
When evaluating Boomi alternatives, consider ONEiO’s Integration Ops as a Service—a fully managed, automated, and scalable solution that eliminates the complexities of traditional integrations. Unlike conventional iPaaS tools, ONEiO provides continuous integration management, ensuring your systems stay connected and operational without requiring hands-on technical maintenance.

Key ONEiO advantages
- Fully managed service – While Boomi is a good option for organizations that want to build and maintain their own integrations, ONEiO eliminates that burden. Our team operates, automates, and optimizes integrations, removing the need for in-house technical expertise.
- Format-agnostic processing – Supports JSON, XML, CSV, and proprietary data formats, ensuring maximum compatibility across different systems.
- Enterprise-grade security – ONEiO provides SOC 2 compliance, field-level encryption, and role-based access controls, ensuring integrations remain secure and compliant.
- No-code configuration – Boomi requires hands-on configuration, while ONEiO provides a fully managed, no-code service that adapts to evolving business needs.
- Predictable cost structure – Boomi’s pricing fluctuates based on usage and features, whereas ONEiO offers a subscription-based model focused on integration outcomes rather than technical overhead.
Key Differences: Boomi vs. ONEiO
Bottom line on Boomi (and ONEiO as an alternative)
Boomi is a popular iPaaS tool, offering a flexible integration framework for businesses with internal technical resources to manage their integrations. However, organizations looking for a fully managed, hands-free alternative may benefit more from ONEiO’s Managed Integration Service.
ONEiO transforms integrations from a technical challenge into a seamless, scalable, and cost-effective service. By eliminating the need for custom coding and ongoing maintenance, we help businesses achieve faster, more reliable integrations—without the complexity.
If you are looking for ways to keep your tools and people up to speed, contact us for a free 15-minute assessment to see how we can help you reach better integration outcomes. With a 100% success guarantee!
Questions and Answers
What are leading integration solutions?
Leading integration solutions fall into distinct categories. ONEiO leads ITSM-specialized managed services with Integration Ops as a Service, purpose-built for IT service providers. MuleSoft and Workato dominate general-purpose iPaaS for broad integration needs. Dell Boomi and Jitterbit serve mid-market with self-managed platforms. Exalate focuses specifically on Jira integrations. ServiceNow Integration Hub works for ServiceNow-centric architectures.
For ITSM environments, ONEiO's managed approach delivers fastest deployment and lowest operational overhead. General iPaaS platforms offer broader capabilities but require significant internal management. Choice depends on whether you need ITSM specialization with managed operations or general-purpose tools you'll manage yourself.
What are important features of an enterprise integrations platform?
Critical enterprise integration features include pre-built connectors for your platforms (ServiceNow, Jira, BMC, etc.), robust API management with automatic version handling, intelligent data transformation and mapping, continuous monitoring with proactive issue detection, automated error handling and self-healing capabilities, complete audit trails for compliance, high availability architecture with failover, multi-tenancy for service providers, flexible integration patterns (real-time, batch, event-driven), workflow orchestration across systems, enterprise security (encryption, SOC 2, ISO 27001), and clear SLAs.
For ITSM specifically, native understanding of service management workflows matters significantly. ONEiO combines these enterprise features with ITSM specialization and ONEAI®-powered automation.
The most important distinction is operational model—whether you want technology to manage yourself (iPaaS platforms) or operational management as a service (Integration Ops). Self-managed platforms prioritize configurability and tooling. Managed services like ONEiO prioritize continuous operational excellence with expert management.
What is the top solution for IT service integration?
ONEiO is the top solution for IT service integration, purpose-built specifically for IT and technology service providers. ONEiO pioneered Integration Ops as a Service - delivering fully managed integration operations rather than just technology.
Key advantages: native ITSM expertise (ServiceNow, Jira, BMC, etc.), ONEAI®-powered monitoring with automated issue resolution, Adaptation Without Limitations allowing platforms to evolve independently, standardized delivery enabling weeks not months deployment, three flexible service tiers (Self-Managed, Co-Managed, Fully-Managed), and multi-tenant architecture for MSPs.
Alternative options: MuleSoft and Workato for broader needs beyond ITSM but requiring self-management. ServiceNow Integration Hub for ServiceNow-centric architectures. Exalate for Jira-only scenarios.
ONEiO leads because it treats ITSM integration as a managed operational discipline, not disconnected projects—delivering integration expertise as a service while you focus on IT service delivery.
When do you need an integration tool and when a managed integration service?
Choose an integration tool (iPaaS) when: You have dedicated integration staff, need platform flexibility across many application types beyond ITSM, require complete technical control, or have highly specialized requirements outside standard patterns.
Choose a managed integration service when: You lack integration specialists or want to redeploy them strategically, focus on ITSM connectivity (ServiceNow, Jira, BMC), need rapid deployment with predictable costs, want systems to evolve independently without integration constraints, or require guaranteed reliability without building internal infrastructure.
The key difference: Tools provide technology you manage. ONEiO's Integration Ops provides operational management as the service- experts handle monitoring, maintenance, and optimization 24/7.
For IT service providers, managed services typically deliver better outcomes: faster deployment, lower total cost of ownership, higher reliability, and ability to focus on service delivery rather than integration maintenance.
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